General Manager (Mill Creek) Job at Vertex Service Partners, Mill Creek, WA

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  • Vertex Service Partners
  • Mill Creek, WA

Job Description

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Vertex Service Partners provided pay range

This range is provided by Vertex Service Partners. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$150,000.00/yr - $190,000.00/yr

Direct message the job poster from Vertex Service Partners

Vertex Service Partners is a company focused on acquiring and growing residential home improvement services companies in the United States, with a focus on roofing & other exterior services. Vertex is backed by Alpine Investors, a top-decile private equity fund with a long history of successful investments in similar industries. Vertex will be an investment out of Alpines 9th fund, which will have ~$4.0 billion of committed capital. This is an opportunity to be a General Manager at one of Vertexs partner brands.

The General Manager will oversee all aspects of a locations day-to-day operations; the person is the sunrise and sunset for the entire business. The individual will drive growth, performance metrics, create an amazing workplace culture and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same. (In addition to full P&L ownership, the General Manager is responsible for capturing a major MSA through organic growth, adding trade lines, and possibly doing tuck in M&A.)

Responsibilities:

  • Full P&L ownership
  • Driving 20%+ organic growth through hiring, training, motivating, and retaining A+ salespeople
  • Build a culture of engaged individuals with total eNPS of 50+
  • Build a market leading brand through a maniacal focus on customer experience, reviews, and community engagement, achieving 4.8+/5 avg rating on Google and customer NPS of 90+
  • Ensure financial reporting, software systems, and data is in line with Vertex expectations
  • Manage to 45%+ Gross Margins
  • Regularly communicate and collaborate with the following, but not limited to: Vertex executive leadership team, management teams at partner brands

Basic Qualifications:

  • 1-3 years of P&L Management
  • 1-3 years of Sales & Marketing Management
  • 1-3 years of Transformation/Change Management leadership experience and/or project leadership
  • 10+ years of professional experience

Preferred Qualifications:

  • Home services industry or military experience

What you bring:

  • Key attributes
  • Unmatched will to win, and desire to win as a team
  • Ownership mentality
  • Growth mindset
  • Able to identify opportunities, motivate employees, and create a culture of growth
  • Makes decisions based on the KPIs to achieve optimal outcomes
  • Management experience with servant leader mindset
  • History of building great teams of A-players with high retention
  • Enjoys building a team-first mentality
  • History of operating at high pace of play and running through walls to get results
  • Deep respect for blue collar workers

What Youll Get:

  • Opportunity to be P&L owner with compelling growth opportunities
  • Realistic, clearly communicated expectations
  • Team-wide aligned values and goals

This job description is intended to provide a general overview and expectations for this job opportunity. It is not a complete statement of duties, responsibilities, requirements or benefits

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Business Development and Management
  • Industries

    Consumer Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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Job Tags

Full time, Traineeship,

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